Refund & Return Policy
Last Updated: November 5, 2026
At Sayaaa, customer satisfaction is important to us. We want you to feel confident when shopping with us. If you are not completely satisfied with your purchase, we are here to help.
30-Day Return Policy
We offer a 30-day return policy. You have 30 days from the date of delivery to request a return.
To qualify for a return, your item must:
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Be unused and in its original condition.
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Be returned with its original packaging, tags, and accessories, where applicable.
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Include proof of purchase or your order confirmation.
Items that are damaged, used, or returned without their original packaging may not qualify for a standard return, unless the issue involves a defective, incorrect, or damaged product.
How to Request a Return
To start a return, please contact us at:
Email: trendadvin@gmail.com
Please include:
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Your full name.
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Your order number.
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The item you wish to return.
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The reason for your return.
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Photos, if the product is damaged or incorrect.
Our customer support team will review your request and provide return instructions. Please do not send products back before receiving return authorization.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or different from what you ordered, please contact us as soon as possible.
Include photographs of the item and its packaging so we can review the issue and arrange an appropriate solution, such as a replacement or refund.
Return Shipping Costs
For standard returns due to a change of mind or personal preference, customers are responsible for return shipping costs.
If an item is defective, damaged, or incorrectly shipped due to our error, Sayaaa will work with you to arrange an appropriate return solution.
Original shipping charges, if any, are non-refundable.
Refunds
Once we receive and inspect your returned item, we will notify you whether your refund has been approved.
Approved refunds will be issued to your original payment method within 5–10 business days. Your bank or payment provider may require additional time to display the refund.
Exchanges
If you need a different item, size, or style, please contact us. Exchanges are subject to product availability and approval.
Non-Returnable Items
Certain items may not be eligible for return, including:
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Final-sale or clearance items clearly marked as non-returnable.
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Personalized or custom-made products.
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Gift cards.
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Items excluded from returns by applicable law.
This does not affect any rights you may have under applicable consumer protection laws.
Order Cancellations
If you wish to cancel an order, contact us as soon as possible. Orders that have already been processed or shipped may not be eligible for cancellation, but may qualify for a return under this policy.
Contact Us
For all return and refund inquiries:
Sayaaa
Email: trendadvin@gmail.com
Address: 1070 Montgomery Rd, Altamonte Springs, Florida 32714, United States
